“Empathy? No time. This is a battle for my soul.”

The above quote is from a Stanford neuroscientist’s talk on “escaping cynicism,” and it lines up pretty well with a lot of evidence and ideas from the past 3–5 years at both the corporate and societal levels. Basically, we mention the word “empathy” at all-hands meetings or periodically in reports we have to write, but we don’t actually believe in the term “empathy,” and corporations don’t seemingly ever

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